Human factors in supply chain change management: Strategies for overcoming resistance and boosting engagement

Chhaya Kewalramani 1, * and Joydeb Mandal 2

1 AVP- Change Management, Genpact, USA.
2 Independent Researcher, USA.
 
Research Article
World Journal of Advanced Research and Reviews, 2024, 23(02), 364–370
Article DOI: 10.30574/wjarr.2024.23.2.2319
 
 
Publication history: 
Received on 18 June 2024; revised on 28 July 2024; accepted on 30 July 2024
 
Abstract: 
Supply chain change management is a critical area of study, particularly focusing on human factors that significantly impact the success of these changes. This review paper examines the strategies for overcoming resistance and enhancing engagement among stakeholders during supply chain transformations. It explores the role of human factors, identifies common challenges, and evaluates various strategies to mitigate resistance and foster a collaborative environment. Through an extensive literature review, this paper provides insights into effective change management practices, offering recommendations for practitioners and highlighting areas for future research.
 
Keywords: 
Organizational Change Management; Supply Chain Transformations; Digital Transformations; Human Centered Approaches. User Resistance; End User Engagement
 
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